ShiftFocus Emblem
ShiftFocus
HomeAbout
Contact

Privacy Policy

How we collect, use, and protect your information at ShiftFocus.

Effective Date: 1 February 2025

At ShiftFocus, we’re committed to protecting your privacy and being transparent about how we handle your information. This policy explains what data we collect when you fill out a contact form or submit a project brief on our website, and how we use, store, and protect it.

1. What Information We Collect

  • Your name
  • Your email address
  • Your company name (optional)
  • Your phone number (optional)
  • Project details or messages you voluntarily share

We do not collect any sensitive personal information unless you choose to provide it.

2. How We Use Your Information

  • Respond to your enquiry or request
  • Understand your project needs
  • Provide a quote, proposal, or follow-up communication
  • Improve our services and user experience

We do not use your information for unsolicited marketing or spam, and we’ll never sell your data - ever.

3. How We Store and Protect Your Data

  • Transmitted via HTTPS (secure connection)
  • Stored in secure, access-controlled systems
  • Not shared with third parties unless explicitly required to fulfill your request (e.g., subcontracted developers or tools used for internal workflows)

4. How Long We Keep Your Data

We retain your submitted information only as long as necessary to fulfill your request or project engagement. If no engagement follows, we may delete your data after a reasonable period.

5. POPIAA Compliance

ShiftFocus complies with the Protection of Personal Information Act (POPIA). We collect and process your personal information lawfully, minimally, and only with your informed consent. Your data is used strictly for the purpose it was provided - typically to respond to your enquiry or project brief - and is protected with appropriate technical and organizational safeguards. You may contact us at any time to access, correct, or request deletion of your personal information.

6. Your Rights

  • Request a copy of the information we hold about you
  • Ask us to correct or delete your information
  • Withdraw your consent at any time

To do so, simply email us at .

7. Cookies & Analytics

We may use basic analytics tools (like Google Analytics) to understand website usage. These tools may use cookies, but no personally identifiable information is collected through them.

8. Updates to This Policy

We may occasionally update this policy to stay aligned with best practices or legal requirements. We'll update the "Effective Date" at the top when we do.

9. Contact Us

  • The Pavilion, Cnr Portswood & Dock Rd, V&A Waterfront, Cape Town, 8001
← Back to Home